Cancellation Policy
Cancellation Policy
Simple, clear, and in writing.
We understand that circumstances change. To keep account changes clear and properly documented, all cancellation requests must be submitted in writing by email.
Please note
All cancellation requests must be submitted by email to winterpark@elementumjiujitsu.com
How to request a cancellation
To request the cancellation of an Elementum membership or monthly program, email winterpark@elementumjiujitsu.com
Please include
- Student or member's full name
- Parent or guardian's name, when applicable
- Membership or program being canceled
- A clear request for cancellation
For proper documentation, cancellation requests must be submitted through the email address above. Verbal requests, text messages, social media messages, or requests made through a coach do not constitute a cancellation request.
01 — Monthly Programs
Monthly Program Cancellation
Monthly programs may be canceled by submitting a written cancellation request to winterpark@elementumjiujitsu.com
Once the cancellation request is received, the monthly program will be canceled and no additional recurring program payments will be processed.
Payments already processed before the cancellation request was received are not affected by the cancellation.
After processing the request, Elementum will send a cancellation confirmation by email.
Questions about your account?
Our team is happy to help with any question before a request is needed.
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